CANCELLATION & RESCHEDULING POLICIES

Each client’s appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they book with us.

We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 48 hours in advance. This helps us protect the time of our providers and our clients, and ensures that we can continue to deliver upon our promise of exceptional service

Cancellations and rescheduled appointments without 48 hours notice will incur a cancellation fee of 50% of the total appointment price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services.

Appointments booked within 48 hours of the scheduled appointment may be canceled or rescheduled no later than 24 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total.

We understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we continue with your appointment as planned, we cannot guarantee that we will be able to provide the original duration of time allotted for your service; the time that has passed between your arrival and your original appointment time may be taken from your service time. If we do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total.

Deposits

Some appointments require extra time and preparation to accommodate. Appointments that are very time-intensive and/or require materials to be specially purchased for the service may require a deposit upon booking. This deposit fee is non-refundable and contributes to the service total.

Agreement

By booking an appointment with Love Based Beauty, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated above.